PRIVACY AND COOKIE POLICY

 

Before you use our website, we recommend that you learn about our Privacy and Cookie Policy.

 

1. Introduction

2. Personal data gathering and management

3. Processing and policy changes

4. What is personal data?

5. What personal data is gathered and handled?

6. When and for what purpose do we gather personal data?

7. Sharing or transferring personal data

8. Personal data conservation period

9. Personal data security and confidentiality

10. Rights of the personal data’s holder.

11. Right to file a complaint

12. Cookie Use

13. Cookies used by the website

 

 

1. Introduction

 

Philippa Marquis’s website (hereinafter referred by PHILIPPA MARQUIS), within the scope of its commercial activity, need to gather some of its client’s personal data, although, respecting their right to privacy and does not gather any information without their previous consent.

 

On the other hand, the increasing interaction from our clients through our website, also requires, in some cases, gathering personal information from the User, or in other cases, with the purpose of improving our website’s navigation performance, by gathering data from your computer, through small files commonly named cookies.

 

PHILIPPA MARQUIS’s Privacy and Cookie Policy, serves to enlighten as to how we gather, use, share and protect our client’s personal data when they visit our website.

 

PHILIPPA MARQUIS does not sell any personal data regarding our clients or users.

 

 

2. Personal data gathering and management

 

Your data are gathered and handled by PHILIPPA MARQUIS, associated to the open business by Carlos Marques. Those in charge of managing personal data, in accordance with (EU) Reguliation 2016/679 of the European Parliament and the Council of 27th April 2016, are Andreia Marques and Rui Batista.

 

For questions regarding personal data handling you may contact PHILIPPA MARQUIS, through the following adress: philippamarquis@gmail.com

 

 

3. Processing and policy changes

 

By providing your personal data to PHILIPPA MARQUIS, the Client acknowledges and consents that these be managed in accordance with the present Privacy and Cookie Policy, jointly with the General Sale Conditions.

 

We inform that, every time that is deemed necessary, we will change the current Privacy and Cookie Policy without the need of any previous authorization.

 

 

4. What is personal data?

 

It refers to any information, of any natured and regardless of its respective support, regarding a singular person, directly or indirectly, identified or identifiable (data owner).

 

 

5. What personal data is gathered and handled?

 

The personal data gathered by PHILIPPA MARQUES, are strictly limited to those necessary to the goal of managing orders, specifically name, address, taxpayer number, phone number and e-mail address, but other data may be gathered if they are necessary to provide our products.

 

 

6. When and for what purpose do we gather personal data?

 

The personal data we gather from our Clients are requested when making a purchase or order from our website, and when creating a Client Area at PHILIPPA MARQUIS’s website.

 

Some of the personal data are mandatory to provide. PHILIPPA MARQUIS will inform you of that obligatoriness. Providing incorrect or inaccurate data is solely accountable to the Client who owns said data.

 

Personal data gathering and management done by PHILIPPA MARQUIS have the following purposes: (1) Managing Clients; (2) Marketing or Telemarketing; (3) Profile definition, which we detail below:

 

1) Managing Clients, since PHILIPPA MARQUIS focuses on selling hand made products, through an online store and physical stand in events, fairs and conventions, managing your data is necessary to fulfill a purchase and sale contract to take effect when ordering;

 

2) Marketing or Telemarketing, PHILIPPA MARQUIS may handle gathered personal data in order to send the respective owner information about commercialized products. This personal data treatment will be done only with the express consent from the owner, when creating a client profile in the story, an online account through the website or by subscribing to the newsletter. Should the client consent, they will receive marketing communications through their e-mail, telephone and/or SMS. We may share gathered personal data with third parties that manage social networks, in order to make marketing campaigns through social networks. The consent to manage personal data for direct marketing may be revoked at any time by its owner. The personal data that are gathered for this purpose will be kept for 2 years of inactivity.

 

3) Profile definition, PHILIPPA MARQUIS defines profiles based on the information related to purchases made in our online store, registering adquired products, paid values, time and date, as well as its purchase location. The gathered information is analized to identify your consumption profile, allowing PHILIPPA MARQUIS to improve its offer, plan its communication, by sending personalized information fitted to the profile of each client.

 

 

7. Sharing or transferring personal data

 

PHILIPPA MARQUIS may use subcontractors for all or part of the purposes identified above as well as for the maintenance, lodging and system and informatics equipment management, in the terms allowed by the legislation that regulates personal data treatment, these entities are required to keep secrecy and to guarantee the security of the personal data that, for these purposes, have access to, without using these data for any other ends, or for self benefit, nor relate them with other data they own.

 

Personal data may, still, be made available to courts and other competent authorities, in strict compliance with the provisions of the law

 

Personal data gathered by PHILIPPA MARQUIS will be handled withing the European Union space.

 

 

8. Personal data conservation period

 

PHILIPA MARQUIS conserves personal data during the conservation time mentioned above and only during the necessary period of time or to fulfill any legal obligations which it is subject to. In any case, should the relation with the personal data owners be terminated, these will no longer be managed for commercial effects.

 

 

9. Personal data security and confidentiality

 

PHILIPPA MARQUIS is committed to implement all necessary precautions in order to preserve the confidentiality and security of all gathered and treated personal data, stopping them from being distorted, damaged, destroyed or that unauthorized third partied have access to them.

 

Organizational and technical security measures were developed, especially regarding information systems. However, we do not control all risks regarding the use of the Internet, warning now to the existence of possible risks associated with its use and function and, consequently, to sharing personal data through it.

 

PHILIPPA MARQUIS does not assume any responsability regarding organize nor orchestrated acts by third parties that, with illicit means, violate the implemented security measures.

 

 

10. Rights of the personal data’s holder

 

In accordance with the current legislation, the personal data owner has the right to access and rectify its data, as well as the right to request their deletion, oppose to its treatment and have it limited or ported as long as this is possible. You may equally oppose that your data be used so as to create your profile, and in this case, will no longer benefit from personalized offers.

 

The exercise of any of the legally conferred rights, by the respective owner, must be done through an electronic mail message, signed by himself and attach a copy of an identification document with a signature of the owner that is exercising his right. The conferred rights may be exercised through direct contact with PHILIPPA MARQUIS, using the electronic address: philippamarquis@gmail.com.

 

The personal data owner must be aware that, in some cases (as, for example, due to legal constraints), your request might not be immediately satisfied. In any case, you will be informed of the measures takes in this regard, within a maximum of a month, starting from the moment the request was made.

 

The personal data owner may, still, at any moment remove his consent, when appliable, through the means available by PHILIPPA MARQUIS. However, removing the consent does not compromise the lawfulness of the treatment made based in the previously given consent nor the treatment made after your request of the same data, based on another legal basis, such as the fulfillment of the contract or any legal obligation PHILIPPA MARQUIS is subject to.

 

 

11. Right to file a complaint

 

For any question regarding gathering and treating data by PHILIPPA MARQUIS, the respective owner may reach our Client Support by e-mail through the e-mail address: philippamarquis@gmail.com.

 

 

12. Cookie Use

 

As mentioned before, PHILIPPA MARQUIS gathers and manages personal data necessary to make its website available and functional, assuring, however, adequate levels of security and safety for our user’s personal data. In order to achieve this, several physical, logical, technical and organizational safety measures were implemented, so that we may protect personal data against its spread, loss, misuse, change, unauthorized treatment or access, as well as against any other means of illicit treatment.

 

Regardless of the safety measures adopted by PHILIPPA MARQUIS, the User must keep secrecy of the access codes, refraining from sharing it with others, and should also follow recommended safety practices, namely regarding the installment and use of the necessary safety applications, namely, antivirus.

 

PHILIPPA MARQUIS uses in its website, considering as such, small text files with relevant information that the acess device (computer, Telephone/smartphone or tablet) loads, through the internet browser when a website is visited by the User. The cookies used by PHILIPPA MARQUIS allow to improve performance and it’s Users browsing experience, increasing, on one hand, the response speed and efficiency and, on the other, eliminating the need to repeatedly provide the same information.

 

Placing cookies doesn’t only help the website recognize the User’s device the next time he visits it, but is also essential for its use. The cookies used by PHILIPPA MARQUIS do not collect personal data that allow to identify the User, storing only generic information, namely the means or location/country access was made from and the way the User uses the website, among others.

 

Cookies only retain information regarding the User’s preferences and he may, at any moment and through his internet browser, decide to be notified regarding receiving cookies, as well as block their entrance in their system.

 

However, you should be aware that recusing the use of cookies may result being unable to access some areas of PHILIPPA MARQUIS’s website.

 

 

13. Cookies used by the website

 

PHILIPPA MARQUIS uses different types of cookies, as we describe below:

 

1) Essential cookies – some cookies are essential to access specific áreas of PHILIPPA MARQUIS’s website, allowing to navigate it and using its applications, such as access to the secure areas in the website, through login. Without these cookies, the services that demand them cannot be provided;

 

2) Functionality cookies – functionality cookies makes it possible to record the User’s preferences regarding their website navigation, so that it is not necessary to reconfigure and personalize every time the User visits it;

 

3) Analytic cookies – these cookies are used to analyze the way the User uses our website, allowing us to highlight products that may be of your interest, as well as monitor the website’s performance, knowing which pages are more popular, which link method between pages is the most effective or to determine the reason why some pages may show error messages. These cookies are used only for statistic creation and analysis, without ever gathering information of a personal nature. This way, PHILIPPA MARQUIS may provide a high quality experience by personalizing its offer and, swiftly, identify and correct any problems that arise;

 

Also, regarding login-in, there are two types of cookies:

 

1) Permanent cookies - are cookies that remain stored in the devices used to access the website (computer, telephone, Smartphone or tablet), in the internet browser, and are used every time the User visits PHILIPPA MARQUIS’s website again. Generally, these are used to direct the browsing, according to the User’s interests, allowing PHILIPPA MARQUIS to provide a more personalized service;

 

2) Session cookies – are temporary cookies that are generated and are available until the end of the session. Next time the User accesses his internet browser, the cookies will no longer be stored. The gathered information allows to manage sessions, to identify problems and to provide a better browsing experience. The User may deactivate part or all the cookies at any time. Each different browser has a specific configuration process for this setting. That process may be views in the menu “Help”, which explains how to configure the preferences regarding cookies. The non-acceptance of cookies may stop the use of some functions from the website PHILIPPA MARQUIS.

 

PHILIPPA MARQUIS may also use cookies in the opening of newsletters/e-mails, for statistic purposes, which allow to know if these messages are open and check the clicks through links or advertisement within the newsletter. The User has always the possibility to deactivate the sending of newsletters/e-mails through the specific option in their footer.

 

 

Version updated on: 31st January 2021

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